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Purchase and restore

Ready to unlock Nebo’s full potential or need help restoring your purchase? This article will walk you through upgrading to the full version of Nebo to access premium features like unlimited notebooks and cloud sync. If you’ve already purchased Nebo and need to restore it on a new device, we’ve got you covered with step-by-step instructions.

Purchasing the full version

Nebo is available as a free download, giving you a chance to explore its core features and see how it fits into your workflow. By upgrading to the full version, you unlock a range of powerful functionalities, including unlimited notebooks, cloud synchronization, and advanced AI-powered capabilities, all designed to elevate your note-taking experience.

To purchase the full version of Nebo, follow these steps:

  1. Download Nebo from your device’s app store.
  2. Launch the app.
  3. Tap Upgrade at the top of the screen.
  4. Follow the on-screen prompts to complete your purchase through the app store.

Restoring your Nebo purchase

If you need to restore a previous Nebo purchase, simply follow these steps:

  1. Sign in with the Apple ID you used to make the original purchase.
  2. Download Nebo from the App Store.
  3. Open Nebo, complete the setup, and create a note.
  4. Open the Notes side panel and tap Upgrade Nebo, then Restore purchase.
  5. Sign in to your MyScript and cloud accounts to restore your library.
  1. Restart your device and open the Play Store.
  2. Clear Play Store data:
    • Go to Settings > Apps > Google Play Store > Storage & Cache, and clear both.
  3. Log in to your MyScript account in Nebo settings under Account.
  4. Reinstall Nebo from your Android library if using the same device.
  5. For new devices, contact our support team with the G.P.A. number from your purchase invoice.

Install Nebo again from your Windows app library. Learn how to find and install your Microsoft downloads from Microsoft Store.

Requesting a refund

MyScript, the company behind Nebo, does not handle transactions or have access to your payment details, such as credit card information or store ID.

Refunds are managed exclusively by the app store where you purchased the app, as they are the only ones with access to your personal data. To request a refund, you’ll need to contact your app store directly. Refund policies vary by store, so check their guidelines below for more details on how to proceed.